HOW IT WORKS
Many of our devices, PALADIN included, are being designed with two layers of Rushboard's ecosystem – named CELL and CATAPHRACT, respectively. Whereas CELL will handle functional attachments for XR (i.e., expanding what you can do with our products), CATAPHRACT is a customisable theme platform. For more information on these, click the logos below:
Besides these subsystems, however, what we intend to offer most is better hardware support. When it comes to repairs, we understand users don't want to wait days or, sometimes, weeks to use their products again, because a piece of their equipment has broken. Starting with PALADIN, most of the product will be 3D printed, where a partnered network of Makerspaces will help create items/replacement components to-order.
This means if you need to fix something with it, or perhaps get a new CATAPHRACT pack, users can select a nearby Makerspace and they will either create it within 48 hours (including a small materials fee), or hold it from existing stock for you to collect. In turn, this avoids it being damaged by postal delivery, while adopting a "zero litter" initiative towards packaging.
Our core devices will come in carry cases for permanent and safe storage, though we intend to not distribute our products, accessories or replacement parts to users by post; all this will be handled by your selected, local facility. More established Makerspaces will then act as Repair Hubs later, with the ability to recycle our products (or even help you upgrade at a discount) to avoid a trip to the landfill – minimising e-waste.
Rushboard's program will enable children aged 8-18yrs with disabilities, and elderly with applicable hand-fittings, our core platforms for free under a prescription, with discounts on CELL attachments and hardware upgrades over the user’s lifetime. Once they no longer need or want the product, in exchange for an acceptable cashback, it can then be returned for distribution to another user. Whilst mainstream users will pay normally, they will be helping to benefit those that cannot.
Initial rollout will occur with West Sussex NHS Foundation Trust, accumulating input from users, before Brighton and Hove NHS Foundation Trust, and Dorset Healthcare University NHS Foundation Trust later. After agreements with these NHS Trusts are established, the program hopes be gradually expanded across the NHS England region, with resident makerspaces signing on as well.
It is our hope both of these support platforms will, thus, make it easier for users to manage their disabilities, without the hassle of paying traditional retail costs.